6 practices every small business owner needs to implement to properly prepare for when tragedy occurs.
In business, we pursue success with passion and vigor. We have a vision and we go after it.
And, to bring that vision to life, we surround ourselves with people that share our vision, our passion and our commitment. Over time, the people we bring along on that journey become a family. We spend lots of time together and share lots of experiences together.
We enjoy the good times and support one another through the bad times… but, whether you’re up or down, you and your team are in it together.
Sadly, in life we lose people. And, dealing with the death of a team member can affect us personally and professionally. I speak from personal experience because in our young and growing practice, we lost a key and beloved member of our team.
We were a close knit group, and her departure affected everyone on a personal level, but since we are a small team, it also impacted our team and business dynamics.
This tragedy highlighted the importance of the workplace providing support for employees as they work through processing the incident and managing the various stages of grief.
Situations like these affect the climate and productivity of a place of work, making it important for employers to be sensitive enough to take proactive steps to support grieving employees.
Dealing with Grief in the Workplace
Following six are some practices that every business owner can embrace and implement at the workplace to properly prepare for when tragedy occurs.
1. Acknowledge the Tragedy
Sudden death, whether it is by natural causes or the result of violence, is difficult for everyone and acknowledging what happened is the first step in dealing with the tragedy.
Small business owners should be proactive and share as much information as is appropriate with employees. This helps to control the rumor mill and demonstrates to everyone that the employer cares enough to share information that concerns them.
As an example, providing information about the funeral arrangements and how employees can be involved in offering help and support to the family helps employees with planning.
2. Outside Counseling
Depending on the circumstances surrounding the death, having grief counselors come to the place of employment and meet with employees can help employees through the grieving process.
The advantage of bringing in a professional from outside the organization is that they offer objectivity and care for employees in a confidential manner.
3. Allow Time for the Grieving Process
It is important for employers to allow employees to work through the five common stages of grief – denial, anger, bargaining, sadness and acceptance.
Everyone processes things differently and employers that can identify these stages and support employees through them benefit all concerned.
Next- Small business practices 4 through 6
About the author
Maria was born and raised in the Dominican Republic andmoved to New York at the age of 15, where she finished high school and attended college. She has been in the healthcare industry for over 30 years, most of which was as the Executive Director of the Scarsdale Medical Group, a successful multi-specialty medical practice in Westchester, NY. In September 2015, Maria became a partner and CEO at Formé Medical Center, a new, Social Enterprise medical practice that offers high-quality, dignified medical care to residents of Westchester County and the surrounding communities. Maria is proud to be in the position today to affect change and make a difference in the lives of the people in need of preventative and/or immediate healthcare.Website