Symphony Ventures Brings its Robotic Process Automation Services to India

Ganesh Iyer appointed CEO, India Operations

, the global services firm specializing
in Robotic Process Automation (RPA) and Intelligent Automation,
announced today the opening of its Development Center in Bangalore,
India, expanding the firm’s leading capabilities to serve global clients
with operations in India, the Middle East and Asia Pacific. The firm
plans to recruit 150 consulting and technology staff within the next 24
months to provide consulting, implementation, managed services and
training to enterprise clients within the region. The firm has appointed
consulting veteran Ganesh Iyer as CEO, India Operations to drive growth
and create an unrivaled culture and team.

Last month Symphony Ventures received $4.5 million (£3.5 million) in
Series A investment from Livingbridge, a mid-market private equity firm
with a strong track record of investing in high growth technology
businesses. The funding is being used to accelerate Symphony’s already
rapid growth, with Indian and Latin American expansions being at the
forefront of this drive.

Numerous world-class enterprises have operations in India, the Middle
East and the Asia Pacific region. As a result, there is a tremendous
opportunity for digital transformation in those markets through the
strategic application of RPA. In addition to offering speed, accuracy,
quality and compliance improvements to front, middle and back office
functions, automation technologies yield significant cost savings for
organizations. They also free up employees to focus on more dynamic work
and enhance customer interactions and satisfaction. Global organizations
in India, the Middle East and Asia Pacific are adopting RPA solutions at
a similar pace to organizations in other parts of the world, with
significant demand seen in the banking, financial services, healthcare,
telecommunications and manufacturing industries.

"As the world’s largest and leading RPA pureplay, demand for Symphony’s
services is growing rapidly and our new operation in India is a critical
element in our overall growth strategy,” said David Brain, chief
operating officer, Symphony Ventures. “The region is a very attractive
base for recruiting great talent and has a strong presence of large
enterprises and global shared service centers. Ganesh, as our CEO, India
Operations, will provide us the right foundation to leverage the
exciting opportunities that the region provides.”

Iyer, a veteran BPO and consulting executive, is a post-graduate from
Xavier School of Management (XLRI) and a graduate from National
Institute of Technology (NIT) Tiruchirappalli. He has previously worked
at Firstsource (NSE: FSL), Cognizant (NASDAQ-100: CTSH), HCL (NSE:
HCLTECH) and eVentures over a 20-year career spent in India, the U.S.
and Europe. In his last role at Firstsource, he was responsible for
global strategy, marketing, investor relations and mergers and
acquisitions. Over the course of his career, he has led client
engagements in various banking, financial services, telecommunications,
manufacturing and pharmaceutical industries across the globe. He is also
an active member in various start-up networks in India.

"Automation technologies are revolutionizing industries and changing the
world of work. I am delighted to join the experienced team at Symphony
and look forward to building the India operations into the ideal
platform to partner with our clients on their transformation journeys,”
said Iyer.

“In just three years Symphony Ventures has demonstrated impressive
growth, in terms of adding talent and clientele, as the demand for
scarce RPA expertise has continued to escalate. Expanding its operations
to India is a critical next step and should provide Symphony with a
powerful capability to address the growing demand from global
enterprises with significant Indian operations, eager to leverage the
benefits that automation can provide,” said Phil Fersht, CEO and chief
analyst, HfS Research.

About Symphony Ventures
Symphony Ventures is a global
consulting, implementation and managed services firm passionate about
helping clients harness the "Future of Work." Symphony specializes in
Robotic Process Automation (RPA), Intelligent Automation and other
inspired delivery models to help organizational leadership reduce costs,
increase customer experience, repatriate work and unleash resources to
fund growth and shareholder value. Symphony has headquarters in the U.K.
and offices in the U.S., Poland, Latin America and India. Founded in
2014, Symphony has been ranked an RPA Service leader by HfS Research, a
leading service delivery automation (SDA) provider by Everest Group, a
Cool Vendor by Gartner and received the 2017 Blue Prism Partner Award
for Best Practice and Implementation. For more information, visit and
follow the company on Twitter at @SymphonyVenture or
LinkedIn as Symphony Ventures.


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