Innovation & Strategy
4 Reasons Customer Service Still Matters

4 Reasons Customer Service Still Matters

People will talk about you anyway. Make sure it’s good because good means more people will buy your products or come to your establishment. Bad means they will cross you off the “must check out” list or never put you on that list to begin with.

The 80/20 Formula

The 80/20 Formula

Four ways to use emotional intelligence to get on track The brain reading this...

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Nicole Duggan is a communications special...

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