2 Critical Stages to Set Client Expectations to Achieve Success
It can make or break initial client expectations and final review. Two critical stages in the operational process, the initial client meeting and the final review, can make or …
It can make or break initial client expectations and final review. Two critical stages in the operational process, the initial client meeting and the final review, can make or …
We don’t always know exactly what professional presence is, but we know it when we see it and your customers will too Earlier this week I traveled to the mid-West …
A company that provides good customer service may be the preferred resource Prior to the era of the internet, customer service was a sales tool used by savvy companies that …
These four company case studies have yielded success across industries Running on Innovation, A New Solution for City Dwellers, Focus on Customers. Learn from these companies that are doing it right. …
Even a small gesture can go a long way with a client and will be appreciated. Nowadays, having a good product or service isn’t enough. Relationships are the differentiator. Today many …
Four key reasons you should always put the client first: The most important principle of any successful marketing and/or sales effort is this: The Client is King. All of the …
People will talk about you anyway. Make sure it’s good because good means more people will buy your products or come to your establishment. Bad means they will cross you off the “must check out” list or never put you on that list to begin with.
Responding to complaints with empathy is vital when responding to issues raised by customers and employees. How many times have you heard someone say: I just want to be heard! …
Four things Hispanic business owners do to make their customers feel at home Those in the hospitality business know it is a people first business and most customers know when …
Are you missing out on sales because you are selling the wrong thing? I walked up to the counter at my favorite local coffee shop. The young girl behind the …