An EAP Is a Multifaceted Employee Support Program Minimizing Stress at Work and Home
Employee Assistance Program (EAP) employee productivity

Five Working Groups Generally Missed by Employee Assistance Programs (EAP) Leadership to be Consider in 2019

Today the Employee Assistance Program industry has evolved to meet the needs of the diverse tech-savvy virtual global workforce. EAP’s

They’ve morphed from early roots as an addiction resource to become a more holistic, multifaceted, multi-skilled employee support program that minimizes stress at work and at home.

The five primary EAP objectives are:

  1. Improved employee retention
  2. Satisfaction
  3. Diversity
  4. Engagement
  5. Performance 

Strategic small business partners

High-quality EAPs are strategic partners, working collaboratively and continuously with human resource coaches, consultants and other company stakeholders to promote a happier, healthier workforce by making services visible, responsive, inclusive and leadership-friendly.

By working with experienced consultants and employing best practices, organizations can build program awareness, increase utilization, and deliver a strong benefit return on investment.

Newly disabled, perennial workers (over 50), missionaries, military and disaster response relief workers returning to the workforce often struggle because they are frequently indistinguishable from their peers.

These five groups share a common thread when it comes to re-entering the workforce whether it be after a disabling now a life-long journey.

After a 50thbirthday; after many years conducting missionary work in underdeveloped countries with minimal resources; after actively serving in the military with specific defense skills or PTSD; or after returning home from a devastating disaster relief operation; as I can personally relate to as a disaster worker who knows how difficult the reentry process can be.

The role of the coach

As organizations, leaders, mentors, consultants and providers we must be equipped to asses, coach and lead each unique group and help them identify what they really need and want in this new phase of life, a career or organization and where they would find the most fulfillment in the workforce.

All while receiving holistic coaching services virtually from the comforts of their own personal space; without further schedule or traffic inconveniences added to their already busy daily agendas.

Trained strategy consultants can help organizations/employers identify best practices, strategies and resources that support:

1) Veteran specific

2) Newly disabled employees

3) Perennials (aging workforce)

4) Missionary

5) humanitarian disaster relief workers reentry readiness and preparedness back to the workforce via holistic virtual coaching practices.

EAP goals for 2019:

As we welcome a new year, let’s start by committing to the following three goals and make 2019 the year where we begin to be more inclusive and apply an additional lens that unifies our workforces, build up, support, accommodates and equip ALL people.

Here are there goals for 2019:

  1. Identify specific Holistic coaching programs and professional development strategies for workforce reentry for the following groups:
  • Veterans transitioning back to civil life and the workforce
  • Newly disabled employees previously abled bodies
  • Perennials (the aging workforce 50 and above)
  • Missionaries returning from underdeveloped countries
  • Humanitarian disaster relief workers returning after disastrous events

2. Implement a minimum of (7) new resources to current cadre of EAP coaching solutions in order to develop a unique competitive advantage and generate new ideas on how they can be applied to their existing organizations and practices.

3. Add a pilot holistic virtual coaching EAP that embraces and incorporates methods to effectively support, engage and unify employees and their families in at least two primary spoken languages (i.e. English/Spanish) to receive coaching in Virtual Settings that are culturally and linguistically appropriate.


A present-day EAP should expand beyond their basic services, offering a wide range of creative culturally specific innovative services that supports and includes all employees and family members in all aspects and walks of life. Want to know more about the top five groups reentering the workforce that many EAP services miss?

Related articles:


Employees Want To Be Valued, It’s Not Always About Money

Employees Want To Be Valued, It’s Not Always About Money

Key insights on what motivates employees beyond monetary awards Editor's note: this is part one of a two-part series. Setting up and operating a small business that financially supports the owner is itself an accomplishment. Building an operation that can support...

Are You Lost In a Work, Life Transition? Three Stages of Note

Are You Lost In a Work, Life Transition? Three Stages of Note

Understanding where you are in the transition process and knowing the three stages can successfully help you navigate through it We're marked by transitions, from the innocuous to ground-shaking game changers. Although some are expected and welcome while others are...

How to Handle Emotions When Navigating a Toxic Work Environment

How to Handle Emotions When Navigating a Toxic Work Environment

To get back in charge try a simple exercise and then yourself  three questions When emotions run high due to experiencing a toxic environment at work, the best thing to do is to take a conscious and intentional pause. Pausing might seem passive and highly ineffective,...

Video Gallery


Sign Up for the Latin Biz Today Newsletter

PR Newswire

Featured Authors






My Unusual Path to Launch a New Business

My Unusual Path to Launch a New Business

Understanding the value of stepping away from a large corporation to build my Hispanic business This is my entrepreneurial story. Like many Hispanic businesspeople Fortune 500 companies are great to work with until they interfere with your core values. That's the...






Work, Life & Culture


Health & Fitness

Travel & Destinations

Personal Blogs

Pin It on Pinterest