How to Negotiate with More Customers On the Internet

.

4.  Timing

• One thing customers will want to negotiate on is when they can get what you have. 

Your ability to respond to and deliver to your customers is often the factor in negotiations that customers are willing to pay for.

5.  Delivery

• One of the most important factors in a purchasing decision on the internet outside of price and product is FREE DELIVERY.
• Customers are often bothered by getting the product they want if they have to pay to get it, even when it is delivered to their home or business.
  • However if you offer a reasonable amount of time to receive it for free, they will pay extra if they need to have it sooner.
• As mentioned in timing, you need to be able to deliver to a customer when they need it.

6.  Trust

• Your online reputation is critical.
  • First, you must not fail on the commitments you make to you customers.
  • Second, you must take care of your online reputation, which is where customers make independent comments about how you do business. Their positive comments and tips will be a huge benefit to your online reputation.
  • Third, you must promptly respond and work with any customers who have complaints or criticism. Doing this in a public way will be a reflection on how you do business.
• MAKING YOUR PLAN TO CLOSE BUSINESS ON THE WEB

To attempt to close more business on the web, if that is at all possible, you must look to keep your site simple. Examples of some of the most successful sites that accomplish this are Amazon, EBay and Craigslist. In none of these examples is the site focused on complicated graphics or fancy designs. Even service sites like Skype, Google, or WhatsApp have kept things simple. When making decisions about how to build a better closing tool, make sure you look to simplify your sites navigation with the customer in mind.  

Related articles:

Step 1: How to Manage the Sales Process with a Google Informed Client

Speed in messaging is paramount…5 tactics to mitigate misinformation for your small business.  

Step 2: Isn’t Everything Posted on the Internet True?

There are millions of options to capture advice…here are 5 best practices when giving advice. 

Step 3: Clients Will Go Beyond Your Website To Research Your Business

Your website is not the only place your clients will research what you sell. So how do you present what you have to offer?   

Step 4: Making a Plan to Demonstrate Your Business on the Web [Video]

6 ways to let the customer experience what you have offer over the internet.  

Step 5: Three Ways to Close More Sales Over the Internet

How to close more customers on your product or service on the