Fight or Flight: The Importance of Emotional Intelligence
The best leaders take responsibility for their emotions and reactions. This is why our EQ (emotional quotient) is so critical – to help individuals. It is August 9th, 2010. You …
Exploratory Discussion Listening- the Foundation of Building Trust
When opportunity and exploratory discussions are handled with discipline, the progression feels natural. Editor’s note: this is part two of a four part series, read the first part here: Identify …
4 Steps to Manage a Difficult Encounter in Business
How to diffuse a difficult encounter in situations involving difficult people At some point, everyone will run into a difficult encounter with difficult people. However, by using several key techniques, …
Deal with Difficult People? Here Are 4 Reaction Steps
How you can own your reactions when encountering difficult people Editor’s Note: This is part 1 of a 3-part series on maintaining composure and managing encounters with difficult people Is encountering …
Latina Conscious Leadership in an Age of Acceleration
A Latina Perspective on the Future of Corporate Leadership We are living in an era of acceleration. Personally, I feel like I have always been “acelerada.” When I started walking …
Common Courtesy is Not Always Common- 6 Tips
Six practical ways to demonstrate kindness in business On LinkedIn a few weeks ago, the post by a recent graduate stood out. She was lamenting that despite being contacted by …
Why Your Emotional Intelligence Matters More Than Ever
This is why our EQ (emotional quotient) is so critical – to help individuals. It is August 9th, 2010. You have just arrived at the Pittsburgh airport and you’re beginning …
7 Steps to Improving Safety and Productivity in Your Workplace
Gain an advantage by adding psychological safety to your workplace playbook Long before the pandemic was playing havoc with people’s concerns about safety in the workplace, employers knew the importance …
Be Kind, Not Polite- Four Recommendations
The best way to move forward is to give grace to yourself and to others as we engage in the work to figure it out. “I was raised to not …
Sink or Swim…It’s All About Adaption
There’s no better teacher or motivator than being immersed in a situation where you need to quickly adapt. We’ve all heard the phrase as it relates to being thrown into …
