AI and Business: From the Past to the Future

Too often, human beings work against each other instead of working together.

That’s because people sometimes don’t understand opposite viewpoints or are frightened by people who are different from them.

As we are entering the era of AI, we need to remember that AI serves as an amplifier for the human biases that feed technology. If we’re not careful, we will have a faster and more efficient way of being biased. Generative AI is a mirror; if we don’t like what it shows, we need to fix the real world – rather than blaming the mirror for what it reflects. 

Instead, an active hispanic business community with AI can aim at creating more effective ways of avoiding bias. 

The following statistics may just get to the point:

• Google searches for “AI text generator” grew 820% YoY in January 2023
• 89% of ChatGPT’s traffic comes from male users
• Google searches for “what jobs will AI replace” grew YoY by more than 1,000%

Therefore, I decided to look for a list of topics from history that have shifted to the opposing viewpoint, as a metaphor to prepare us for what may come in terms of radical shifts of perspective after AI becomes prevalent.

• Geocentrism vs. Heliocentrism: For centuries, people believed that the Earth was at the center of the universe. This changed in the 16th century when Copernicus proposed that the Sun was at the center of the solar system.
• Flat Earth vs. Round Earth: Similarly, people used to believe that the Earth was flat, but this changed over time as scientists and explorers provided evidence that the Earth is actually round.
• Creationism vs. Evolution: Many people used to believe that the Earth and all its creatures were created by a divine being, but the theory of evolution, first proposed by Charles Darwin in the 19th century, provided a new explanation for the diversity of life on Earth.
• Traditional fossil fuels vs. Renewable energy: For many years, fossil fuels were the primary source of energy for human society. However, the rise of renewable energy sources, such as solar and wind power, is changing this paradigm.
• Manual vs. Autonomous driving: The advent of self-driving cars is challenging the idea that humans are the only ones capable of safely operating vehicles.
• Desktop vs. Mobile computing: The widespread adoption of smartphones and tablets has challenged the idea that desktop computers are the best way to access digital information and services.
• Traditional vs. Online education: The rise of online education platforms has challenged the idea that traditional in-person education is the best way to learn.
• Fixed vs. Fluid gender identities: The traditional binary view of gender is being challenged by the idea that gender identity is fluid and can be expressed in a variety of ways.
• Physical vs. Digital currency: The rise of cryptocurrencies is challenging the idea that physical money is the only legitimate form of currency.

What may change in the future:

1. Human vs. Artificial intelligence: As artificial intelligence becomes more advanced; it may challenge the traditional view that human intelligence is superior to machine intelligence.
2. Physical vs. Virtual reality: The development of virtual reality technology may challenge the idea that physical experiences are more valuable or real than virtual experiences.
3. Centralized vs. Decentralized systems: The rise of blockchain technology and decentralized systems may challenge the traditional view that centralized systems, such as governments and corporations, are the best way to organize society.
4. Human control vs. Autonomous decision-making: As autonomous systems become more prevalent, it may challenge the idea that humans should always be in control of decision-making.
5. Traditional vs. Augmented reality: Augmented reality technology may challenge the traditional view that reality is fixed and unchanging.
6. Manual vs. Automated labor: The development of robotics and automation may challenge the traditional view that human labor is essential for economic production.
7. Traditional vs. Immersive education: The development of immersive education technologies, such as virtual and augmented reality, may challenge the traditional view that in-person education is the best way to learn.

We know that Hispanic businesses have already turned opposing viewpoints around:

1. Job Creation: Hispanic-owned businesses have been creating jobs at a faster rate than any other demographic group in the United States. This has led to a reduction in unemployment rates and an increase in economic growth.
2. Economic Empowerment: Hispanic businesses have been instrumental in revitalizing economically disadvantaged neighborhoods by providing access to jobs, affordable goods and services, and community support.
3. Cultural Exchange: Hispanic businesses have helped to foster cross-cultural communication and understanding by promoting Hispanic culture and values to the wider community.
4. Entrepreneurial Spirit: Hispanic entrepreneurs have been at the forefront of innovation and creativity, developing new products and services that have transformed industries and created new markets.
5. Community Engagement: Hispanic businesses have a strong sense of social responsibility and are actively engaged in supporting local community initiatives and charities.

We are again at the verge of actively helping break down barriers and build bridges between different eras.

We have one more opportunity: to actively reduce our biases and engage with opposing viewpoints on the issues that have impeded us from creating a better world!

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