Job Seekers Are People Too!

Job Seekers Are People Too!

Robynn Storey

I’m not a movie star or an internationally known musician, but I do receive hate mail. Well, maybe I shouldn’t go so far as “hate,” but I can’t tell you the number of times I’ve opened a message or an email to find an unhappy note from a recruiter.

In case you don’t follow me on LinkedIn, I’ve owned and operated Storeyline Resumes, a successful resume writing company, for over 20 years. I’ve worked with over 150,000 clients, which means I’ve heard some horror stories about recruiters and hiring managers. After posting (with permission!) about one such story, I received a phone call from a recruiter named Stephanie. I don’t know her, she doesn’t know me, but she felt compelled to give me a call.

She started off by saying that “a lot of people follow your posts and it seems like you are always bashing people in the recruiting industry, and I wanted to know why.”

I was a little taken aback. I told her I don’t think I’m “bashing” recruiters, but I will tell you that being in the resume business, I’ve heard MANY stories about candidates jumping through hoops for job interviews and recruiters who don’t even have the decency to give them a response.

She told me she gets hundreds of resumes and voicemails each week, and that it would be impossible to respond to everyone. I said I get 400 emails a day and respond to every single one of them. I wasn’t trying to one-up her, but I did want to understand her thought process. We’re in the business of helping clients who are trying to make one of the most important decisions of their lives.

She explained that companies don’t want her to reach out to candidates who don’t get the job.

My response? “Maybe you should be the change and insist on reaching out, since candidates have invested time, energy and resources to go to the interviews.”

We chatted some more, and our conversation ended pleasantly enough. She got her complaint off her chest and I hopefully gave her the “human” perspective. Our conversation stayed with me for the rest of the day. I kept thinking about the stories I heard from my clients and about how Stephanie had been taught to handle applicants.

Throughout the hiring process, job seekers tend to become just names on a page. Recruiters and hiring managers are overwhelmed, and, granted, some applicants just aren’t right for the position. But if you’re asking someone to take time out of their lives to prepare for an interview, buy a new tie or dress pumps, travel to the office, meet with the hiring manager, HR director, and board members, then it’s unconscionable to not respond when the applicant checks in. When that happens, something is wrong. The hiring process is broken.

Somewhere along the line, we’ve forgotten that job seekers are people. People with fears about their future, people eager for the next step, people with families to support. And until the hiring process improves, I’ll keep posting stories and making noise. If it changes the hiring process in some small way, it’s worth a few pieces of hate mail.

Visit us at https://www.linkedin.com/in/robynnstorey.

 

RELATED POSTS

4 Definitive Examples to Understand and Serve Your Customers

4 Definitive Examples to Understand and Serve Your Customers

These four company case studies have yielded success across industries Running on Innovation, A New Solution for City Dwellers, Focus on Customers. Learn from these companies that are doing it right. Recently, I attended a public forum called Healthcare in the 21st...

4 Components of Small Business Agility in a Diverse Market

4 Components of Small Business Agility in a Diverse Market

Small business leaders need to understand diversity in order to be connected and create opportunities for success   The model of how to effectively navigate business leadership is changing. For decades stability and homogeneity were hallmarks of business across...

Video Gallery

Modern version of Stoic philosopher Epictetus
A professional leads a cybersecurity training session for employees, emphasizing best practices. The photography captures the engagement of participants, showcasing the educational aspect of safeguard
Hispanic bearded male businessman trainer teaching coaching new recruitment African American female businesswoman employee in formal suit sitting studying learning company graph chart strategy
The presence of a robot using a computer. Office keyboard being typed on by machine. future IT group,.
Latino Streetwear Entrepreneur Latin Biz Today
Chef Lorena Garcia cooking with a wok
Latina Chef Loren Garcia
Latin Biz Today partner Johanna at the San Sebastián Festival

Polls

Which item currently represents the greatest hurdle in the growth of your business?(Required)

Sign Up for the Latin Biz Today Newsletter

PR Newswire

Featured Authors

Innovation & Strategy

Money

Four Basic Principles for Raising Capital

Four Basic Principles for Raising Capital

Outside investors want to understand a business' strategy as well as its financial statements.   The need to raise capital from outside investors requires a great deal of preparation across multiple dimensions. Among many things, investors look to understand...

Talent/HR

Legal

Marketing

Culture

Fashion

Food

Music

Sports

Work & Life

Mindfulness

Health & Fitness

Travel & Destinations

Personal Blogs

Pin It on Pinterest